We try to make your purchasing experience at Coffee Friend as easy as possible, and want your orders to reach you quickly. To do this, we collect information about you and your order.
The manager of your personal data is Kavos Draugas UAB. Contact details are available in the contact section of this website. We process your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
When is personal information collected?
Your personal information is collected when you place an order, submit inquiries about products or orders, or use cookies that help us understand how our website could be improved and ensure it runs properly and securely.
For what purposes do we use personal information?
- To inform you about your order (when and where you'll receive your products)
- To deliver your order to the correct location
- To answer inquiries or other questions
What personal data is collected?
All information necessary for processing orders:
- Order details (name, surname, company code, etc.)
- Delivery information
- Contact information (e-mail, phone number)
How is personal info handled
All personal and payment-related information is collected and handled securely (via SSL) and used confidentially. We do not share your personal information with third parties, except where required by EU legal acts. You can contact us at any time to find out what information we hold, and to have it corrected or deleted.
How long is the data stored?
- Login session information: stored for 30 days after capture
- All other personal data: stored until your account is deleted or you withdraw access
Will the data be transferred to third parties?
UAB MAINA & CO may share your data with other companies in the group ("Amicum team Ltd.", "Przyjaciele Kawy Sp. z o.o.", "KahviKaveri OY", "KohviSemu OÜ", "SIA Kafijas Draugs"). We are legally obliged to provide data to state or supervisory authorities when necessary to prevent public risk or pursue criminal prosecution. Your data may also be shared with third parties where necessary to provide our services (e.g. passing your address to a courier for delivery). In all other cases, your data is only transferred to third parties with your permission.
What cookies will be used?
A cookie is a small text file stored on your device when you visit a website. It lets the site remember your actions and preferences for a period of time, so you don't have to re-enter information on each visit.
Cookies on our website are essential for its proper functioning and intended features. Most are deleted automatically once your browser session ends and are used solely to provide the services and functions you request.
On your first visit, you'll be asked whether you consent to additional cookies. These can be disabled, but help us:
- Identify the number of visitors and how they use the site (via Google Analytics), so we can improve functionality and better meet user needs
- Recognize repeat visits
The legal basis for using cookies rests on our legitimate interest in ensuring the website's technical functionality (e.g. shopping cart features). Where cookies are used for statistics or tailored advertising, this rests on your consent.