Sad Coffee Challenge: official rules
Organiser: UAB Kavos draugas (brand CHiATO), Brastos g. 14, 47185 Kaunas, Lithuania. Contact: hello@chiato.com.
Promotion period: from 2026-10-15 07:00 to 2026-10-18 07:00 (Europe/Vilnius time). Entries received outside this window are not counted.
1. How to enter
Comment on the official CHiATO contest post on the Chiato Facebook page with a photo of your foam-less morning coffee. One entry per person. No purchase is necessary, and a purchase does not improve your chances of winning.
2. Eligibility
Open to natural persons aged 18 or over with a delivery address in Germany, the Netherlands, Denmark, the United Kingdom or Austria. Employees of the Organiser and of Coffee Friend Group companies, and their household members, are not eligible.
3. Prizes
5 (five) CHiATO milkPLAY automatic milk frothers, one winner for each of Germany, the Netherlands, Denmark, the United Kingdom and Austria. Colour chosen by the Organiser from available stock. Prizes cannot be exchanged for cash or transferred. Shipping is paid by the Organiser; any import duties or taxes outside the EU are the winner's responsibility.
4. Winner selection
Winners are drawn at random from all valid entries, one draw per country, within 3 working days after the promotion period ends. Winners are announced by a reply to their entry comment and asked to contact hello@chiato.com. If a winner does not respond within 7 days, a replacement winner is drawn.
5. Personal data
Data provided by winners (name, delivery address, email) is used only to contact winners and deliver prizes, and is deleted after delivery, except where retention is required by law. The Organiser's privacy policy applies: chiato.com/pages/privacy.
6. Platform disclaimer
This promotion is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc., Facebook or Instagram. By entering you release Meta from any liability related to this promotion.
7. General
By entering, you agree to these rules and grant the Organiser a non-exclusive right to share your entry photo in connection with this promotion. The Organiser may remove entries that are offensive, infringe third-party rights or breach platform rules. The Organiser may cancel or amend the promotion if it cannot be run as planned for reasons beyond its control. These rules are governed by the laws of the Republic of Lithuania; mandatory consumer protection rules of the entrant's country of residence are not affected.
8. Thank-you code
Every valid entrant receives the code GAMEON15 (15 % off at chiato.com, valid 2026-10-15 07:00 to 2026-10-18 07:00, one use per customer). Using the code is optional and not a condition of entry.